By placing an order with us, you acknowledge and agree to the terms outlined in our Delivery Policy. We strive to ensure prompt and reliable delivery of your orders. Should you have any questions or concerns regarding your delivery, please contact our customer support team for assistance.
Shipping Options
We offer the following shipping options:
Order Processing Time
Orders are typically dispatched within 1-2 business days but we aim for 1 business day. The exception being Express & Next Day Shipping which will dispatched faster to adhere to their faster delivery ties.
Delivery Areas
We currently only deliver to the UK and Northern Ireland.
Couriers
We partner with reliable couriers like Royal Mail, DHL, Evri (formerly Hermes), DPD, UPS, and others. Items will be directly shipped by our trusted Yimbly partners using their chosen courier.
Tracking Information:
You'll receive tracking information via email & sometimes SMS once your order ships.
Partial Delivery:
In some instances where your order consists of multiple boxes, individual boxes may be delivered on separate days.
Shipping Options
We offer the following shipping options:
- Super Saver Shipping (5 - 7 business days) - £2.99
- Standard Shipping (3-5 days) - £3.99
- Express Shipping (1 - 2 days) - £4.99
- Next Day Shipping (Next day) - £5.49
- 2-Man Delivery Shipping (3 - 21 days) - £10
- Shipping Costs
Order Processing Time
Orders are typically dispatched within 1-2 business days but we aim for 1 business day. The exception being Express & Next Day Shipping which will dispatched faster to adhere to their faster delivery ties.
Delivery Areas
We currently only deliver to the UK and Northern Ireland.
Couriers
We partner with reliable couriers like Royal Mail, DHL, Evri (formerly Hermes), DPD, UPS, and others. Items will be directly shipped by our trusted Yimbly partners using their chosen courier.
Tracking Information:
You'll receive tracking information via email & sometimes SMS once your order ships.
Partial Delivery:
In some instances where your order consists of multiple boxes, individual boxes may be delivered on separate days.
- If you have not received your full delivery as expected, please follow these steps:
- Open the parcel(s) you have received to confirm that not all items were dispatched in the parcel(s) received.
- Check the 'Track My Parcel' feature by visiting My Orders for the latest status on your item. The remaining items may be still on their way to you.
- If the tracking information does not provide updates on the delivery status, please customer support by clicking here. We will assist in ensuring that your remaining item(s) are delivered promptly.